SINCE 2010 Healthcare Revenue-Cycle Intelligence

Recover the revenue your teams leave behind.

Link Revenue Resources is the recovery platform for hospitals and physician groups — surfacing incremental revenue from late-stage and bad-debt accounts, including high-value insurance recoveries.

"When your work is done, our job begins."

Contingency · zero upfront Certified minority-owned (NMSDC) San Diego, CA
+18.4%recovery lift
<30 daysto return
Recovery Intelligence Live
Monitored
$10B
Recovered LTD
$1B
Facilities
575
When your work is done, our job begins.
$1B+
in gross recoveries for healthcare providers
$10Bmonitored
575facilities
6,200physician groups
50states
Link Revenue Resources
Built & governed to enterprise standard SOC 2 Type II HIPAA · Compliancy Group PCI DSS BBB Accredited RMAI Member NIST CSF 2.0 · ISO 27001
Proven at scale

The numbers behind the recovery.

Life-to-date performance across the nation's acute-care and physician markets.

Life-to-date
$0
in gross recoveries for healthcare providers, life-to-date
$10B
in receivables actively monitored
0
acute-care facilities served
0
physician groups served
$300–$450M
in new inventory placed monthly
0
U.S. states covered

The platform

Recovery intelligence, engineered end-to-end.

A modern recovery engine that picks up exactly where your revenue cycle stops — with analytics, a vetted vendor network, and rapid returns.

Proprietary ML scoring across 1,000+ variables

Every account is scored for recoverability and propensity-to-pay before a single touch — so effort flows to the dollars most likely to come back.

15+ vendor network

A managed, performance-monitored network routes each account to the specialist most likely to recover it.

Returns in <30 days

Recoveries and returns processed in under 30 days, with 24/7 monitoring across the full account lifecycle.

High-value insurance recoveries

Specialized workflows surface complex, high-revenue insurance balances that standard collections miss.

Zero upfront cost

A pure contingency model — Link is paid only on recovered dollars, fully aligned with your bottom line.

Compliance by design

HIPAA, FDCPA, and TCPA controls are built into every workflow and continuously monitored.


Programs

Two programs. One mission: capture every recoverable dollar.

Purpose-built recovery pathways that complement — never replace — your existing revenue cycle.

01
Safety-Net Revenue Capture

Begins after your own collections are exhausted.

When in-house and primary efforts run their course, Link's safety net engages — adding a final, analytics-driven layer of recovery on accounts you'd otherwise write off.

STEP 01

Account Assignment

Late-stage and bad-debt accounts are securely assigned after your collections conclude.

STEP 02

Proprietary Analytics

ML models score recoverability across 1,000+ variables to prioritize the right accounts.

STEP 03

Vendor Network

A managed network of 15+ specialists executes recovery with performance oversight.

STEP 04

Recoveries & Returns

Recovered funds returned in under 30 days, with 24/7 reporting throughout.

Returns in <30 days 24/7 reporting Supports Medicare §413.89 bad-debt requirements
02
Discretionary Recoveries

Built for the high-deductible era.

As patient financial responsibility rises, propensity-to-pay modeling identifies accounts where targeted, compliant outreach yields measurable lift.

High-deductible reality

More balances shifting to patients means more recoverable revenue hiding in plain sight.

Propensity-to-pay modeling

Data-driven scoring focuses outreach on accounts most likely to resolve — efficiently and compliantly.

Measurable lift

Programs deliver a typical 15–20% lift over baseline recovery performance.

15–20% recovery lift Propensity-to-pay scoring Compliant patient engagement

Community

The charities & communities Link supports & serves.

Giving back is part of how we measure success.

Rady Children's Hospital
Baller Dream Foundation
AJ's Kids Crane
Girl Scouts
+ many more Local causes across San Diego & beyond

Leadership

Decades of revenue-cycle expertise.

The team guiding Link's mission since 2010.

BM

Bob Mandeville

Chairman

Founding leader setting Link's long-term strategy and standards for ethical, results-driven recovery since 2010.

CR

Carl Reyes

Chief Executive Officer

Drives company growth and the analytics-first approach that defines Link's recovery platform.

BM

Bill Mandeville

Chief Financial Officer

Stewards financial discipline and the contingency model that keeps Link aligned with client outcomes.

AG

Alex Gallagher

President & COO

Leads daily operations, vendor-network performance, and the rapid-return service standard.


Trust Center

Security and compliance, verifiable.

Independently attested controls and continuous monitoring across every engagement.

SOC 2 Type IIIndependently audited — report available under NDA.
HIPAA & GDPRCompliant data handling and privacy controls.
FDCPA & TCPACompliant consumer-contact practices.
NIST CSF 2.0Cybersecurity program aligned to the framework.
ISO/IEC 27001Built to ISO/IEC 27001 information-security standards.
NMSDC & RMAICertified minority-owned; RMAI member.
Our compliance program is managed with Secureframe, with controls continuously assessed. SOC 2 Type II report and supporting documentation available to qualified prospects under NDA.

Get started

See what's recoverable.

Tell us about your accounts and a recovery specialist will follow up. Zero upfront cost — we're paid only on what we recover.

HeadquartersSan Diego, California · founded 2010
Account or payment help?Use our secure Payment Portal →
Compliance concernsCompliance & privacy
Please don't include patient account numbers, SSNs, dates of birth, or any health information. For account/payment help use our secure Payment Portal; for compliance concerns, use our compliance form.
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See what's recoverableZero upfront · contingency only
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