SINCE 2010 Our story & our people

Recovery built on analytics, care & trust.

Link Revenue Resources began in 2010 as a healthcare analytics company in San Diego. Today we recover incremental revenue from late-stage and bad-debt accounts for providers across all 50 states — with $1B in gross recoveries, life-to-date.

"When your work is done, our job begins."

Contingency · zero upfront Certified minority-owned (NMSDC) San Diego, CA
Since 2010trusted partner
$1Brecovered LTD
At a glance Live
Founded
2010
Recovered LTD
$1B
States
50
Built & governed to enterprise standard SOC 2 Type II HIPAA · Compliancy Group PCI DSS BBB Accredited RMAI Member NIST CSF 2.0 · ISO 27001
What we do

A safety net that begins where your revenue cycle ends.

We recover the incremental revenue healthcare teams leave behind — never disrupting the work you have already done.

Link Revenue Resources is a healthcare revenue-cycle management company. We recover incremental revenue from late-stage and bad-debt accounts — including high-value insurance recoveries — for hospitals, health systems, and physician groups across the country.

Founded in 2010 in San Diego as a healthcare analytics company, Link was built on a simple idea: with the right data and the right partners, there is meaningful, recoverable revenue sitting in accounts most organizations have already written off.

Our engagements are designed as a safety net. They begin only after the provider completes its own revenue-cycle processes — so there is no disruption to your existing workflows, vendors, or patient relationships. When your work is done, our job begins.

And because we work on a pure contingency model with zero upfront cost, our success is measured only in the dollars we return to you. If a recovery isn't a fit, you owe nothing. Everyone wins when the recovery does.


Our journey

From analytics startup to nationwide recovery partner.

Fifteen years of building smarter, kinder, more effective recovery.

2010 · Founded

A healthcare analytics company is born

Link launches in San Diego with a data-first thesis: modern analytics can surface recoverable revenue that traditional collections leave on the table — without adding burden to providers.

2014 · Platform

Proprietary machine-learning platform

Link develops its proprietary ML platform, scoring accounts for recoverability and propensity-to-pay so effort — and compassion — flow to the accounts where they matter most.

Today

$1B recovered, life-to-date

Link now monitors $10B in receivables, serves 575 acute-care facilities and 6,200 physician groups across all 50 states, and has returned $1B in gross recoveries to healthcare providers.


Proven at scale

The numbers behind the recovery.

Life-to-date performance across the nation's acute-care and physician markets.

Life-to-date
$0
in gross recoveries for healthcare providers, life-to-date
$10B
in receivables actively monitored
0
acute-care facilities served
0
physician groups served
$300–$450M
in new inventory placed monthly
0
U.S. states covered

Why partner with Link

New revenue, no new burden.

Everything about a Link engagement is designed to add recovered dollars to your bottom line while keeping your team, your workflows, and your patient relationships exactly where they are.

New, incremental revenue streams

Link surfaces recoverable dollars from late-stage and bad-debt accounts you've already worked — revenue you would not otherwise capture, added on top of your existing performance.

Seamless integration

We fit alongside your current process, starting only after your revenue cycle is complete — no rip-and-replace, no disruption to your team.

Automated & low-maintenance

Our platform does the heavy lifting. Once accounts are placed, recovery runs automatically with minimal maintenance required from your staff.

Dedicated patient services team

A specialized, compassionate patient services team handles every interaction with the care and professionalism your patients — and your reputation — deserve.

Monthly reconciliation at no cost

Detailed, account-level reconciliation delivered every month — complete transparency into every recovered dollar, at no additional charge.

Zero upfront cost

A pure contingency model — Link is paid only on recovered dollars. There is no risk to trying, and every incentive is aligned with your success.


What drives us

Mission & vision.

Recovery is a business — but for us it has always been a responsibility, too.

Our mission

Dynamic Healthcare Solutions, delivered with compassion.

Link creates Dynamic Healthcare Solutions that focus on increasing client bad debt recoveries while maintaining a compassionate approach with every patient.

Our vision

Strengthen revenue-cycle management nationwide.

We aim to strengthen revenue-cycle management across the country — powered by automation, teamwork, integrity, creativity, and excellence in everything we do.

Automation Teamwork Integrity Creativity Excellence

Why clients recommend us

Trusted by the people who know recovery best.

Feedback from the healthcare leaders who partner with Link, in their own words.

Link delivered revenue we had genuinely written off — without adding a single step to our team's workload. They start where we finish, and the monthly reconciliation makes every dollar completely transparent.

CEONational Healthcare Organization

What sets Link apart is the compassion. Our patients are treated with respect at every touch, and it shows. It's rare to find a recovery partner who protects your reputation as carefully as they grow your revenue.

VP, Revenue CycleNational Nonprofit Provider

Zero upfront cost meant there was no reason not to try — and the incremental recoveries have been real. Link's analytics find high-value insurance balances that our standard process simply missed.

Chief Financial OfficerRegional Health System

Leadership

Experienced hands, steady values.

A leadership team combining decades of finance, operations, and account management expertise — with a shared commitment to doing recovery the right way.

BM

Bob Mandeville

Chairman of the Board

A founding member of Link, Bob brings a distinguished financial background formerly with Merrill Lynch, guiding the company's long-term strategy and governance.

CR

Carl Reyes

Chief Executive Officer

A founding member with 25+ years of account management experience, Carl leads Link's mission to recover revenue while keeping compassion at the center of every engagement.

BM

Bill Mandeville

Chief Financial Officer

Joining Link in 2010, Bill oversees the company's financial operations and reporting, ensuring the transparency and discipline our clients rely on.

AG

Alex Gallagher

President & COO

Joining Link in 2015 and holding a BA from the University of San Diego, Alex leads day-to-day operations and the continued growth of Link's recovery platform.

Certified minority-owned business. Link Revenue Resources is a certified minority-owned enterprise through the National Minority Supplier Development Council (NMSDC) and a proud member of the Receivables Management Association International (RMAI).

Ready when you are

See what's recoverable — with zero upfront cost.

If incremental recovery sounds like a fit for your organization, we would love to talk. There's no risk to exploring it, and everyone wins when the recovery does.

"When your work is done, our job begins."

See what's recoverableZero upfront · contingency only
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