Link helps hospitals and health systems recover incremental revenue from late-stage and bad-debt accounts — with zero upfront cost, full compliance, and a compassionate approach to every patient.
Founded in 2010, Link began with a simple question: how much legitimate revenue is left behind once a provider has exhausted its own collection cycle? We built the Safety-Net Revenue Capture Program — a data-driven recovery layer that begins only after your work is done, so there's zero disruption to existing operations.
Today, Link has driven $1 billion in gross recoveries — serving 575 acute-care facilities and 6,200 physician groups across all 50 states, with more than $10 billion in receivables actively monitored and $300–$450M in new inventory each month — including high-revenue insurance recoveries, on a pure contingency basis with no upfront cost, and with patient dignity at the center of everything we do. We're proudly a certified minority-owned business.
Healthcare analytics built around revenue recovery.
ML scoring across 1,000+ variables to target liquidation.
575 facilities · 6,200 groups · 50 states · $10B monitored.
Both programs run on a pure contingency basis — we only earn when you recover — and both begin after your own collection efforts are complete.
Begins after your collection efforts are complete — no change to your bad-debt workflows. We score every account, place it with the right servicing partner at the right time, and return recoveries within 30 days of go-live. Fully aligned with Medicare guidelines (§413.89).
Built for the shift to high-deductible health plans. Our analytics identify patients with a high propensity to pay and route them to the right agency — delivering consistent incremental revenue at zero out-of-pocket cost, with patient satisfaction as the highest priority.
No new software to buy, no workflow to rebuild. We plug in after your last collection step and start returning revenue.
Continue your normal collections. When your team's work is done and an account is ready for write-off, that's our cue to begin — nothing else changes.
Daily automated files flow in. Our ML platform scores every account across 1,000+ variables, then routes each to the right partner in our audited 15+ vendor network.
Recoveries are remitted within 30 days of go-live, on pure contingency, with 24/7 reporting and forecasting — incremental revenue with zero upfront cost.
Daily programmatic transaction files — fully automated intake.
ML scoring on 1,000+ variables sets target liquidation rates.
Right account, right agency, right time — across 15+ partners.
Remitted within 30 days; 24/7 reporting and forecasting.
Pure contingency — we only succeed when you recover.
No disruption to your existing revenue-cycle operations.
HIPAA, FDCPA, TCPA and Medicare guidelines, every account.
Random account-level audits keep partners accountable.
A decade of disciplined, compliant recovery — measured in the outcomes that matter to your bottom line.
Recovery is our business; giving back is who we are. We're proud to stand behind the organizations that care for children and strengthen our San Diego community.
San Diego's pediatric hospital. Link supports its mission through the Dream Big 5K, the Peckham Center for Cancer & Blood Disorders, and the Gordon Fellowship in Pediatric Neuro-Oncology.
Creating hope and unforgettable experiences for children and young adults battling cancer.
San Diego's largest toy drive, benefiting AJ's Toy Fund at Rady Children's Hospital.
Supporting the next generation of young leaders across our community.
Link proudly sponsors community events and giving campaigns throughout the year.
Decades of combined experience across finance, account management, and revenue-cycle operations — guiding Link's mission and our standards of integrity.
Founding member; formerly of Merrill Lynch. Leads long-term strategy.
Founding member with 25+ years in account management and new revenue-cycle solutions.
Joined in 2010; leads financial planning and long-term fiscal strategy.
Joined in 2015; drives day-to-day operations and client satisfaction. BA, University of San Diego.
Protecting patient data is foundational to how we operate. Link maintains an independently audited SOC 2 Type II program and aligns its controls to leading frameworks.
Request a no-cost recovery assessment. A Link specialist will follow up within one business day.